Questions distributors ask
Can I say an edge “fits” a given plow brand?
Say that it matches the dimensions you list: length, thickness, height and bolt pattern. Avoid “certain to fit”, because mounts vary between model years and wear. Invite the customer to compare against their old edge before ordering.
Can I use the brand name in the listing?
Brand names are often used descriptively, as in “for Western-style mounts”. Rules on trademarks differ by country, so have your own adviser review wording. Avoid logos and anything that suggests the brand makes or endorses the part.
What about warranty on the plow?
Do not make statements about the effect on the customer’s plow warranty. Tell the customer to read the warranty terms and ask the plow maker. That keeps you from promising something you do not control.
What should the product page include?
- Dimensions and hole pattern, with a drawing if you have one.
- Material and any treatment you can document.
- A statement of what has been checked, such as dimensions on received samples.
- A request to measure the old edge before ordering.
What if a customer reports a bad fit?
Ask for photographs and measurements of both the new and the old edge, and compare them with your listing. Log the case. If your listing was unclear, correct it.
The rule of thumb
Write what you can show. If you cannot show it, leave it to the customer to check.
Wording that helps and wording that hurts
Helpful phrases are factual and checkable: “length as listed in the drawing”, “hole pattern shown in drawing”, “measure your existing edge before ordering”. Unhelpful phrases promise outcomes you cannot control: “perfect fit”, “approved”, “same as original”. If a customer pushes for a promise, offer a sample or a small first order instead. It costs you little and gives them proof from their own plow, which is worth more than any sentence on a page.
Boundary: These are wording suggestions from general practice, with no legal analysis; trademark and warranty rules vary by country.
Further reading on this site.
Forestry Mulcher Teeth: OEM vs Aftermarket Compared ↗Carbide Insert Cost per Metre of Cutting Edge: The Inputs Explained ↗Wholesale snow plow blades for distributors ↗Storing Spare Edges: Racking, Moisture and Labeling in a Small Shop ↗Single vs Double Bevel Cutting Edges: What the Grind Changes ↗Skid Steer Bucket Edge in Snow Season: Bolt Checks, Flip Rules and Replacement Signs ↗
JOMA Style Blade — Rubber-Flex Edge with Carbide Wear Segments
Carbide Snow Plow Blade for Highway and Municipal Fleets
Tungsten Carbide Inserts for Snow Plow Edges